At Mashriq Fragrances, we are committed to protecting your privacy and safeguarding your personal information. This policy outlines how we collect, use, store, and protect your data when you interact with our website or purchase our products. Your trust is important to us, and we ensure transparency and accountability in every step of the process.
We comply with all applicable data protection laws in India and strive to offer a secure and seamless shopping experience. Please take a moment to review our policy to understand how your information is handled and the choices available to you.
We do not sell your personal data. However, we may share certain personal information with trusted third-party service providers who assist us in operating our store, processing transactions, shipping orders, or managing communications. These partners are contractually obligated to keep your information secure and to use it only for the services they provide on our behalf. We may also disclose information if required by law or to protect our legal rights.
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
- Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
- Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
When you visit or use our site, we automatically gather certain technical data using tools like cookies, web beacons, pixels, and tags. This includes information such as your IP address, browser type, device details, browsing patterns (like pages visited and time spent), and actions taken on our site (e.g., items added to your cart or purchases made).
We also work with trusted third-party services—such as analytics providers, advertising platforms, and payment gateways—that may independently collect similar data to help us understand user behavior, improve your experience, and manage site performance. Any use of your data by these services is governed by their own privacy policies.
By using our website, you consent to the collection and use of this information as described here.
We use this information to enhance your browsing experience, analyze website performance, personalize content, and deliver relevant advertisements. We may also share this information with trusted third-party service providers for analytics, marketing, and payment processing, in accordance with applicable data protection laws in India. You can manage your cookie preferences through your browser settings or by using opt-out mechanisms where available.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on your location, you may have certain rights related to your personal information under applicable data protection laws. These rights may include:
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Right to Access: You can request access to the personal information we hold about you.
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Right to Correction: You may ask us to correct any inaccurate or incomplete personal information.
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Right to Deletion: You can request that we delete your personal information, subject to certain legal obligations.
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Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format and, where applicable, ask us to transfer it to another service provider.
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Right to Object or Restrict Processing: You may have the right to object to or restrict certain types of processing of your personal information.
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Communication Preferences: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails. However, we may still send you important transactional messages regarding your account or purchases.
We do not discriminate against you for exercising your rights. To protect your privacy and security, we may need to verify your identity before processing your requests.
If you wish to exercise any of these rights or have any questions, please contact us at mashriqfragrances@gmail.com
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
We may occasionally update or modify the way we collect, use, or retain your personal information due to legal, technical, or business necessities. Whenever significant changes are made to how we process your data, we will prominently update this Privacy Policy—along with the “Last Updated” date—so you’re always aware of our latest practices. If changes are significant, we may also notify you via email or a clear notice on our website. Your continued use of Mashriq Fragrances services after such updates automatically indicates your acceptance of the revised policy.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.
This website is operated by Mashriq (India). If you have any questions or concerns about our privacy practices or the data we collect, you can contact us at:
Email: mashriqfragrances@gmail.com
Phone: +91-9819722466.
Address:#1/4, 1st Floor, A.K. Chambers, 344/346 Samuel Street, Masjid Bunder, Mumbai 400-003.
We are committed to protecting your privacy and handling your data responsibly in accordance with Indian data protection laws.